Charles Schwab
FinTech content management
Content Manager
Key contributions
- Met with partners to analyze content and create automation solutions for B2B stakeholders.
- Streamlined knowledge-base library, reducing it by 80% from 1,900 pieces.
- Created training materials and job aids.
- Ensured regulatory compliance.
Outcomes
- Improved production time-to-market from 2 months to 2 weeks.